Rod Martin's Complete Basement Systems
  • Denver, CO, USA
  • 15.00 + Bonuses
  • Full Time

Medical, Dental, Vision, Life, AFLAC, 401K


Do you feel passionate about customer service and providing others with peace of mind? At Rod Martin's Complete Basement systems, we are re defining the construction industry every step of the way.

In the customer service department, you would be the first point of contact for potential customers. Therefore, we need a dedicated and determined individual with amazing customer service skills that are willing to go above and beyond to provide our customers with the respect, and care that they deserve.

As a customer service representative, you will be taking care of potential and existing customers. You will be scheduling them for an in-home sales appointment with one of our dedicated sales representatives. You will also troubleshoot and make sure that the customers get transferred to the appropriate department. Furthermore, you will work closely with the sales team managing their schedules, dealing with any conflicts as well as handling any appointment cancellations.

 

Responsibilities:

  • Performs administrative functions to support the Marketing, Sales, Service, and Production Departments
  • Keeps customer records and files current and updated
  • Represents Complete Basement Systems through telephone customer contact - answers calls, sets sales appointments, and follows up with customers on a variety of issues/occasions
  • Responds to customer inquiries in a timely manner

Qualifications:

  • Demonstrable experience in telephone sales or related field in a professional industry
  • Focuses on solving problems, and responds in an efficient manner
  • Exceptional telephone and remote client contact skills that clearly articulate "what's in it for the customer"
  • Self-motivated, energetic, and well organized
  • Ability to exercise independent judgment and discretion
  • Superior organization skills, and ability to manage time and multi-task
  • Detail oriented
  • Team player
  • Proficiency in Microsoft Office computer applications required; ability to navigate internal software programs

Benefits:

  • Competitive pay
  • Incentive programs
  • Room for growth
  • Paid vacation/sick time.
  • Health insurance and 401K
  • Bonuses on every appointment made

 

We would love to hear from you. Apply today so that we can show you how RMCBS can be the next best opportunity for you.

Visit our website at: www.completebasementsystems.net  We are an equal opportunity employer.

Rod Martin's Complete Basement Systems
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